Get support for your skincare journey
Questions about the app or need help?
support@peautrace.com
Questions about data and privacy?
privacy@peautrace.com
Request data access or deletion
data@peautrace.com
To reset your password, go to the login screen and tap "Forgot Password". Enter your email address and we'll send you a link to reset your password. If you don't receive the email within a few minutes, please check your spam folder or contact support.
To delete your account, go to Settings > Account > Delete Account. This action is permanent and will delete all your data. Alternatively, you can email us at data@peautrace.com to request account deletion.
You can manage notification settings in Settings > Notifications. Here you can turn off specific types of reminders or disable all notifications. You can also manage app notifications through your device's system settings.
Absolutely! We use industry-standard encryption to protect your data both in transit and at rest. All data is stored securely on Firebase with strict access controls. We never sell your personal information. Read our Privacy Policy for more details.
We typically respond to all inquiries within 24-48 hours
Monday - Friday, 9 AM - 6 PM EST